What information do we collect about you?
The only information we hold about you is the information you provide and our own records about services we have delivered. The only information our website automatically records is users’ IP address. These IP addresses are not linked to any personal data and visitors to our website remain anonymous.
How will we use your information?
We only use your information for the purposes for which it was intended. As defined by the Information Commissioner’s Office (ICO), the lawful basis for processing your information is when:
Consent of the data subject is given;
Processing is necessary to keep you informed about the activity connected to the Ham and Petersham Association and Amenities Group;
Information is only shared for the purposes for which it is intended and, on a need, to know basis.
We will hold your email address and postal address if you have given them to the Association.
How do we store your information?
We store all your information securely, we restrict access to only those who need it. Your information will only be retained for as long as necessary. Your information will normally be deleted or destroyed within 3 years after the end of your relationship with us.
We will not pass your information on to a third party for marketing purposes.
Access to your information
You have the right to request a copy of the information that we hold about you. To request this information, you can email .
We will require proof of your identity before the information can be given. There is no charge for this service. We aim to reply as promptly as possible within one month of the request. Some more complicated requests may take longer; you will be advised if this is the case. Requests which are unfounded, excessive or unreasonable may be refused and you will be advised if this is the case.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How to complain about our handling of your information
If you are not happy with the way we have handled your information, you have the right to complain to the Information Commissioner’s Office (ICO). Information about how to make a complaint can be found at www.ico.org.uk.
Changes to our policy